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Sadly this will be my last post for a while, as I head back to the UK this week, leaving MicroLoan Foundation’s (MLF) Social Performance Management (SPM) work in the capable hands of Chikonzero.
It’s been an amazing experience for me! An opportunity to work with MLF’s hard-working and inspiring staff, to learn so much about what the nitty gritty of microfinance really involves, see how clients are benefiting and listen to clients to serve them even better – and of course the opportunity to spend almost a year working in the beautiful and welcoming country that is Malawi.
I am not going altogether, but will continue to work for MLF based out of the UK until the end of the year, assisting Chikonzero with the many facets of SPM work that are coming up. This includes amongst other activities…starting to roll out poverty assessments for new, ongoing and exiting clients to better understand who MLF’s client base is and the differences MLF is making in their lives; integrating the adult learning approach into training methods so it’s easier for clients with limited education to apply the messages; using exit data at branch level, and allowing exiting clients to discuss their issues and suggestions with their Branch Manager.
The plan is to be back in Malawi in November so more updates will follow then. However, until then, it’s tionana!
